Information Management Professional – (IMP®) I Certification

Information Management Professional – (IMP®) I Certification

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About Course

IMP I Certification

Practitioner Certification – Level I

Course Overview

The Information Management Practitioner Level I (IMP I) is the first practitioner-grade certification of the Institute of Information Management (IIM) Professional Global Network. It marks the transition from knowledge of information management principles to their active, professional application in organisational settings – from knowing what information management is to doing it confidently.

Where the CIM® establishes the conceptual foundations of information management, the IMP I develops the practitioner’s ability to design, implement, and sustain information governance programmes in real organisations. The IMP I practitioner can assess an organisation’s governance maturity, design a Business Classification Scheme, develop a retention schedule, specify an EDRMS, conduct an information audit, lead a Record of Processing Activities (ROPA) exercise, and lead stakeholder engagement for an information management initiative.

This programme is grounded in the IIM Information Management Competency Framework at AMIIM level and is aligned to international standards including ISO 15489, ISO 16175, ISO 31000, and ISO 25964. Its curriculum draws from global professional practice, using case studies that reflect information management across diverse organisational environments in Africa, the Asia-Pacific, Europe, and the Americas.

Upon successful completion, candidates are recognised as Information Management Practitioners Level I by the Institute of Information Management (IIM) and are eligible for the AMIIM (Associate Member) membership grade.

Learning Objectives

By the end of this certification programme, participants will be able to:

  • Design and implement an information governance framework aligned to the IIM five-level maturity model
  • Conduct a comprehensive information audit and produce an Information Asset Register (IAR) and information flow map
  • Complete a Record of Processing Activities (ROPA) in compliance with applicable data protection legislation across jurisdictions
  • Design a Business Classification Scheme (BCS) using functional classification principles
  • Develop a retention schedule aligned to applicable legal requirements and sector-specific obligations across jurisdictions
  • Specify the functional requirements for an EDRMS aligned to ISO 16175 and MoReq2010
  • Design an EDRMS implementation plan including governance configuration, migration strategy, and user adoption programme
  • Apply ISO 31000 to identify, assess, and treat information risks across an organisation
  • Develop information governance policies at each level of the policy hierarchy
  • Design a stakeholder engagement and change management plan using Kotter’s 8-Step model and the ADKAR framework
  • Manage an information management project from initiation to delivery using PRINCE2 or PMBOK principles
  • Report information governance performance to senior management using relevant metrics and evidence
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What Will You Learn?

  • Information governance framework design and maturity assessment
  • Information audit methodology and Information Asset Register
  • Record of Processing Activities (ROPA) and international data protection compliance
  • Business Classification Scheme and taxonomy design
  • Retention scheduling aligned to applicable legal requirements across jurisdictions
  • EDRMS specification, procurement, and implementation
  • Information risk management (ISO 31000)
  • Information governance policy development
  • Stakeholder engagement and change management (Kotter, ADKAR)
  • Information management project management (PRINCE2, PMBOK)

Course Content

Module 1: Information Governance – Frameworks and Policy Architecture
1) Defining and distinguishing information governance from IT governance and records management 2) The Gartner IGRM four-domain model 3) The IIM governance policy hierarchy: strategy, policy, standards, procedures, and guidelines 4) Roles and responsibilities: Information Governance Committee, Information Owner, Information Custodian 5) The IIM five-level maturity scale 6) Building the governance business case

Module 2: Information Audit and Asset Management
1) Information audit methodology: plan, survey, analyse, report 2) Survey instruments, structured interviews, and system inspection 3) Producing an Information Asset Register (IAR) 4) Information flow mapping and Record of Processing Activities (ROPA) aligned to applicable data protection legislation 5) Using audit findings to prioritise governance improvements

Module 3: Classification Schemes and Taxonomy Design
1) Functional classification principles 2) Business Classification Scheme (BCS) development methodology: function, activity, and transaction analysis 3) Taxonomy types: hierarchical, faceted, and polyhierarchical 4) Controlled vocabulary design using ISO 25964 5) File plan design, implementation, and maintenance

Module 4: Enterprise Content Management Systems
1) ECM architecture and EDRMS functional requirements (ISO 16175, MoReq2010) 2) Platform evaluation: OpenText, SharePoint with Purview, Laserfiche, M-Files 3) Developing IM requirements specifications and running a procurement exercise 4) Implementation planning and governance configuration 5) Migration strategy and user adoption for EDRMS implementation

Module 5: Information Risk Management
1) ISO 31000 risk management principles applied to information assets 2) Information risk categories: confidentiality, integrity, availability, compliance, and reputational 3) Risk assessment: asset identification, threat assessment, vulnerability analysis, likelihood, and impact 4) The information risk register: content, maintenance, and governance 5) Reporting information risk to senior management

Module 6: Information Policy Development and Implementation
1) Developing topic-specific policies: records management, data protection, information security, retention and disposal 2) Policy writing principles: clarity, precision, completeness, and enforceability 3) Policy approval, communication, and embedding in operational practice 4) Policy compliance monitoring and audit 5) Policy review cycles aligned to regulatory change

Module 7: Stakeholder Engagement and Change Management
1) Stakeholder mapping and analysis for IM initiatives 2) Kotter's 8-Step Change Model applied to information management 3) The ADKAR model for individual-level change 4) Building the IM business case: quantifying value and risk reduction 5) Champion networks, communication planning, and measuring IM change outcomes

Module 8: Project Management for Information Management Initiatives
1) PRINCE2 and PMI PMBOK overview for IM practitioners 2) Defining scope, objectives, and success criteria 3) Stakeholder and communications management 4) Risk management in IM projects 5) Quality assurance and reporting to the Information Governance Committee

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